Refunds and cancellation
How to cancel or move a visit, and when we give money back.
Last updated: 6 November 2026
Cancelling or moving a visit
Call or WhatsApp 81000 04326 as early as you can to cancel or move a visit. If you have not paid anything, there is nothing to refund.
No charge if you cancel before the technician sets out. After that the visit charge may apply.
Saying no after the check
If you decide not to go ahead after the technician has told you what the repair needs and what it costs, he will leave the appliance as it was.
When we refund
- Paid twice or paid the wrong amount: we refund the extra in full.
- Paid in advance for a part we could not get: we refund that amount in full, or fit another part if you agree.
- Paid for work we did not do: we refund it.
Refunds go back the way you paid. Time: within 7 working days
If the repair does not hold
Call us. Warranty on repairs: 90 days on the work done
Annual maintenance contracts
Cancelling an AMC and any refund for it follow your written contract.
Questions
Email support@leenspiresolutions.com or WhatsApp 81000 04326. Leenspire Solutions Private Limited, 5/103 Haltu Main Road, Sarkarbari, Kolkata 700078.