Terms of service
The basics of how a repair or installation visit works with us.
Last updated: 6 November 2026
Who we are
These terms are between you and Leenspire Solutions Private Limited (CIN U74999WB2022PTC257527, GSTIN 19AAFCL1829A1ZS), 5/103 Haltu Main Road, Sarkarbari, Kolkata 700078.
Booking a visit
A request by phone, WhatsApp or this website is not a confirmed booking until we call or message you to agree a day and time. We serve homes and offices within about 20 km of Haltu. Visits are made within the time window you choose.
Charges
Visit charge: told to you on the call, before we visit
We tell you the cost of the work and of any parts before the repair starts, and we start only when you agree. Branded spare parts are charged at their MRP. GST is added where it applies, and you get a bill for every job.
Prices on this website, including the spare parts list, are a guide only and may change. The price we agree with you for your job is the one that counts.
Warranty
Repairs: 90 days on the work done
Parts: the part maker’s warranty, where it has one
Your side
Please make sure someone over 18 is at home for the visit, and that the technician can reach the appliance safely. Tell us when you book if the appliance is under a manufacturer’s warranty, because the brand’s own service may be free for you.
Annual maintenance contracts
An AMC has its own written contract. If that contract says something different from this page, the contract applies.
Cancelling and refunds
Questions and complaints
Call or WhatsApp 81000 04326, or email support@leenspiresolutions.com. These terms are governed by the laws of India, and the courts of Kolkata have jurisdiction.